Events
Where can I find the current schedule of event cities and dates?
Why does my area have a Up Close event rather than a Celebrate What Matters
event?
- What is the schedule for an individual event?
In 2012 there is both a Up Close event and a Celebrate What Matters
event in my area. How do I decide which one to attend?
- Is there an age limit for the Women of Faith events?
- Do you provide child care?
- Is this event available in Spanish?
- Is sign language interpretation provided?
- Can you make an announcement for me at an event?
- I lost something at an event. What do I do?
Can I volunteer at an event? Do I still have to pay? How do I sign up?
- How does Women of Faith select the event cities?
Registration & Payment
- How much does it cost to attend a Women of Faith event?
- Can I register at the box office the day of the event?
- Why is there a Service Fee?
If I can only come to part of the event, do I have to pay full price?
Is there a separate price for children for the Women of Faith event?
I can’t afford to come to a Women of Faith event. Do I have any options?
- When will I get my registration packet in the mail?
- Why do I have to go to Will Call for my registrations?
- When is my payment due?
Speakers & Artists
- How do I contact a speaker/artist I saw at Women of Faith?
- Where can I find out more about the speakers/artists?
I want show my talent/my friend’s talent at an event. How do I go about that?
How do I become a Women of Faith speaker, comedian, worship leader, or dramatist?
Seating
- Are seats reserved or open seating?
- How are seats assigned?
- I registered a year ago. Why are my seats up so high?
I got my seat assignment in the mail and I don’t like it. Can I move?
I have a certain seating request. Can you seat me in a certain section/row/seat?
Food
- Can I bring food/drinks into the arena?
What if I have a medical condition that requires a special diet?
- How long is the lunch break?
- What type of vendors are at the arena?
Transportation & Accommodations
- Are there shuttles from the hotels?
- Where do I park? How much does parking cost?
Does Women of Faith have recommended hotels with discounted rates?
Groups
- How do I make final payment on my contract?
Are there recommended follow up materials for after the event?
- How do I get Group Leader materials?
Group Planning System (GPS)
- How do I register in a group?
When I put in my username & password and press SUBMIT nothing happens. Or I will just see a banner that says “Success”, Why?
- How do I change my GPS username?
- How do I reset my GPS password?
When I click on “forgot login/password” and enter my email address I receive a blank email. Why?
- How can I change my password?
What about my group members who don’t have a computer? Can they still pay on GPS?
- How do I make a payment on GPS?
- How do I pay for more than one registration?
How do I, the Group Leader, see who has paid for their registration?
Why does GPS tell me to contact Women of Faith when I try to make a payment?
- I know that a member paid but I don’t see it in GPS?
- Why are my complimentary registrations not showing in GPS?
- What is the difference between a private and open group?
- How do I change my group name?
- How do I update my profile information?
- How do I remove a member from my group?
Volunteer
Several friends and I are volunteering together – will our seats be located together?
- Where will my seat be located?
- When do I receive my complimentary tickets?
- I’m coming with others in my group; may I sit with my group?
- May I sign up my friends to volunteer?
I can’t be there for the entire scheduled time, but most of it; may I still volunteer?
- Can I choose where (area of service) I volunteer?
What about parking, hotel and travel expenses for volunteers?
- Do you need MEN volunteers?
- How old do you have to be to volunteer?
- What if I must cancel?
May I bring a friend, child or family member with me while volunteering?
- What if I have another question?
Products/Materials
- Can you help me get my book published?
- How do I sell my book in the Women of Faith online store?
How do I get my book featured in the Women of Faith Book Club?
I want to print my own shirts/products using the Women of Faith logo. Is that OK?
- Can I make copies of the brochures/flyers to hand out?
Company
- How can I get a job at Women of Faith?
How can I work behind the scenes for the Women of Faith production team?
- Can I donate money to Women of Faith? Is it tax-deductible?
- What denomination is Women of Faith?
Connection
How do I become a member? What are the benefits? How much does it cost?
- How do I receive the Connection discount?
I’m not receiving the weekly encouragement emails. What do I do?
- How do I register for Connection seating at an event?
- How many people can sit in the Connection section with me?
Is special needs seating (sign language interpretation, wheelchair and companion seats, etc.) available in the Connection seating section?
- What format(s) are the free e-books?
- How do I know which free e-book is available?
Are previous e-books still available once that month is over?
I’m having trouble downloading the eBook for Connection members. What can I do download the e-book successfully?
- How can I remove myself from the e-mail distribution list?
Simulcast
- What is a Women of Faith Simulcast?
- How do I host a Women of Faith Simulcast at my church?
- Why aren’t simulcast offered for individual purchase?
- What is an “on-demand” simulcast?
eBooks
- How do I get an eBook?
- How Do I Access My ebook Files?
- How Do I Get My eBook?
- I Am Having Trouble Accessing Or Downloading The Ebook. Help!
- What Devices Can I Use to View The eBook?
- The formatting of the file on my device is off, what do i do?
- When I download the title the file is blank!
Where can I find the current schedule of event cities and dates?
Click here for the schedule of event cities and dates
.
Why does my area have a Up Close event rather than a
Celebrate What Matters
event?
We are mindful that we need to make the best use of our resources in order to be good stewards of what God has given us while still ministering to as many women as possible. We’ve heard from many women that staying in a city for a two-day event doesn’t work for their schedules or finances. We took that feedback, added it to the high cost of renting an arena, and created a solution: new one-day events for some cities. These smaller events will be a great Women of Faith event experience with encouraging messages and dynamic music.
What is the schedule for an individual event?
Women of Faith Up Close
event schedule: 10:00 am – 5:00 pm (Doors open at 9 am)
Celebrate What Matters
event schedule:
Friday
: 7:00 pm – 10:00 pm
Saturday
: 9:00 am – 5:00 pm
In 2012 there is both a Up Close event and a
Celebrate What Matters
event in my area. How do I decide which one to attend?
Each will be a unique experience and you won’t want to miss either one! We’ve heard from thousands of you that you would like to have a one-day event AND a Friday/Saturday event in your area to invite women to the experience. Either is a great option for introducing friends to Women of Faith. We’re excited to be offering more Women of Faith events in 2012 than ever before! Seating is limited so get your seats today.
Is there an age limit for the Women of Faith events?
Not really, but please be considerate of both those you plan to bring and those who will be seated near you. Due to the nature of arena events and the length of the program, we do not encourage women to bring very young children. Small children tend to get bored easily, there is no room for them to wiggle in an arena seat, and to a child, the event can seem to last a lifetime. We suggest that you, your child, and those around you will be happier if small children are left in someone else’s care. Some teens come with their moms and enjoy the program, but be advised that content is geared for adult women.
Click here for information about Women of Faith’s event for teen girls, The Revolve Tour.
Many older women thoroughly enjoy our events. We will gladly make accommodations for attendees in wheelchairs and those with walking difficulty. Please request special needs seating when registering for the event.
Do you provide child care?
No, the arena setting and large crowds make that impractical. We do offer a room for nursing mothers.
Is this event available in Spanish?
Yes! Live, simulcast translation is provided via radio broadcast. Those who prefer Spanish may bring their own listening device with headphones or check one out from the limited number available at Guest Services; the frequency will be announced on the JumboTron at the event. No special seating is necessary for Spanish translation.
Is sign language interpretation provided?
Yes! A special section is set aside for those requiring sign language interpretation. Please be sure to request this section when you register.
Can you make an announcement for me at an event?
We are delighted when women choose to celebrate special occasions at our events. However, we value the time of all our attendees. Because of the number of announcements that must be made in order to keep the event flowing smoothly it is extremely rare that we have the opportunity to make birthday, anniversary, or other personal announcements and still stay true to all that God has called us to accomplish over the weekend. Thank you for understanding.
I lost something at an event. What do I do?
All found objects are turned in to the venue. Please contact the facility and ask for their Lost and Found department. If you lost a credit card, contact your credit card company immediately and inform them your card has been lost. They will send you a replacement. When your bill arrives, scrutinize it carefully to verify the charges.
Can I volunteer at an event? Do I still have to pay? How do I sign up?
Yes! We need the services of several hundred volunteers at each event. Volunteers either attend the event free of charge or earn free registrations for another. Learn more about volunteering at a Women of Faith event—including how to sign up—
in the Volunteer section.
How does Women of Faith select the event cities?
There are a number of factors that go into deciding where to hold an event. The most obvious need is a venue that will hold enough women, but there are many other things we take into consideration, such as proximity to other venues, professional teams’ schedules, etc.
How much does it cost to attend a Women of Faith event?
Women of Faith Up Close
events: $59 Standard; $79 VIP Section. A $2 per person service fee will be added at checkout. All seats general admission.
Celebrate What Matters
events: Up to 9 seats $99 per person. Groups of 10 or more: $89 per person. A $2 per person service fee will be added at checkout. All seats reserved.
Can I register at the box office the day of the event?
Yes, as long as the event is not sold out.
Why is there a Service Fee?
In most, if not all, of our venues, we are charged a fee for each person in attendance. In many cities, this is a non-negotiable cost for us. For many years we were able to absorb that cost and increased processing fees. Going forward we need to add this small fee to our registration package to offset that cost somewhat so we can continue to spread the message of God’s love and grace to as many people as possible.
If I can only come to part of the event, do I have to pay full price?
Yes. We do not offer partial registration, however some women share their registration with another who can attend the part of the event she cannot.
Is there a separate price for children for the Women of Faith event?
No. Although we do provide a nursing mother’s room and there is no charge for infants, attendees are encouraged to leave young children at home or with suitable caregivers. The length of the sessions and the arena setting are not ideal for young children. However, girls in their teens frequently attend and enjoy the events.
Click here for information about Women of Faith’s event for teen girls, The Revolve Tour.
I can’t afford to come to a Women of Faith event. Do I have any options?
Absolutely―you can volunteer! As an event volunteer you can earn a free registration. For more information or to apply for a volunteer position,
visit the Volunteer section.
If you have any further questions, call 1-888-49-FAITH.
When will I get my registration packet in the mail?
2-4 weeks prior to your event date.
Why do I have to go to Will Call for my registrations?
Usually this is because there is not enough time between your registration and the event to ensure that your registration vouchers will arrive in time.
When is my payment due?
Women of Faith Up Close
events: Payment is due when you register.
Celebrate What Matters
events: Group Leaders who sign up to bring groups of 25 or more may take advantage of the Registration Agreement, which allows payments to be made on a planned schedule throughout the year, with final payment due 10 weeks prior to the event. (Payment is due at the time of registration for orders of 24 or less.)
How do I contact a speaker/artist I saw at Women of Faith?
Most of the people on our programs have their own Web sites; we suggest you start there to find contact information as that will be the quickest and best way to contact them. You can find links to each speaker/artists’ Web site on their
Line-Up page.
If that doesn’t work, you are more than welcome to send a letter to:
Women of Faith, Attn: Programming Department
5300 Democracy Drive, Suite 120 Plano, TX 75024 We will be happy to forward it to the appropriate person.
Please note: the materials sent to Women of Faith will not be returned. Thank you.
Where can I find out more about the speakers/artists?
You’ll find more information about our current speakers and artists in our
Line-Up section.
I want to show my talent/my friend’s talent at an event. How do I go about that?
We appreciate your desire to share your gift with others. However, our talent is booked up to several years in advance and our events are structured in such a way that we do not have time to add segments and still stay true to all that God has called us to accomplish over the weekend. We pray God will guide you every step of the way as you pursue opportunities to use the gifts He’s given you.
How do I become a Women of Faith speaker, comedian, worship leader, or dramatist?
Talent for our events is typically booked anywhere from 18 months to 2 years in advance; we only have a limited number of openings each year. However, we are always on the lookout for new people who have something to offer our audience while complementing our existing team. If you would like to be considered for a future opening,
click here to submit your information.
Due to the high volume of submissions received, we only accept prospective talent information through this form. Materials delivered to the office will not be considered.
Are seats reserved or open seating?
Women of Faith Up Close
events: All seats are open (general admission); it is possible to purchase seats in the VIP section, but seating is still general admission within that section.
Celebrate What Matters
events: All seats are reserved.
How are seats assigned?
Celebrate What Matters
events: At registration, you are able to choose either Premium or Standard seating. Seats within those sections are assigned on a first-come/first-served basis.
Women of Faith Up Close
events do not have assigned seats.
I registered a year ago. Why are my seats up so high?
In many of our events, especially in larger cities, a percentage of the seats for the next year are sold before we get to the arena for this year’s event.
I got my seat assignment in the mail and I don’t like it. Can I move?
Possibly, if other seats are available. We assigned seats from the bottom up; the seats you were assigned were the best available at the time. You may be able to move to a different area, but your new location will probably be higher. Occasionally an arena will open an area that was previously blocked out; if that happens you may be able to move to that area. Alternatively, you can check the interactive seating chart for your event city’s arena to see which seats are available.
You’ll find them here.
I have a certain seating request. Can you seat me in a certain section/row/seat?
Seating is assigned on a first-come, first-seated basis. The earlier you register, the better your seat will be. If you want to sit with another person/group, you will need to register together. If you call to place your order, your customer service representative will check to see if that seat is available at the time you register. Alternatively, you can check the interactive seating chart for your event city’s arena to see which seats are available.
You’ll find them here.
Can I bring food/drinks into the arena?
Unfortunately, most (if not all) venues ban outside food and drinks.
What if I have a medical condition that requires a special diet?
Most arenas say (on their Web sites) they will make exceptions to the “no outside food or drink” rule for medical conditions. You will need to contact the arena directly to request an exception. We recommend you get it in writing so you’ll have something to show the security guard at the door when you arrive.
How long is the lunch break?
Usually about an hour.
What types of concessions are at the venue?
This varies by facility. Please check the Web site for your event’s venue for information.
Are there shuttles from the hotels?
Sometimes, but not always. Women of Faith does not provide shuttles, but hotels occasionally do. Please check with your hotel for more information.
Where do I park? How much does parking cost?
Parking information—including directions and approximate cost—can be found on
each city’s event page.
Parking prices are set by lot/garage owners and vary by city.
Does Women of Faith have recommended hotels with discounted rates?
Yes, we do!
In our Hotels section,
you’ll be able to view available hotels with discounted rates, compare prices and locations, and make your reservation.
How do I make final payment on my contract?
Group Leaders have 3 ways to pay:
- GPS
– our
Group Planning System
allows individual group members to pay Women of Faith directly, plus the Group Leader can make payments. - Phone
– Call 888-49-FAITH (888-493-2484) to pay via credit card - Mail
– Mail your payment to: Women of Faith, Inc. PO Box 232567, 2567 Momentum Place, Chicago, IL 60689-5325
Are there recommended follow up materials for after the event?
We send a packet to those who indicate first-time decisions for Christ at our events, containing a Bible and several books.
How do I get Group Leader materials?
You’ll find Group Leader materials for
Celebrate What Matters
on your city’s event page.
Can you help me get my book published?
WestBow Press, a division of Thomas Nelson and sister company to Women of Faith, helps authors self-publish all genres of books, specializing in books with Christian morals, inspirational themes and family values. Whether you have goals of commercial success or simply desire to create a book for friends and family, WestBow Press can help you create your book in your vision. We understand that your dreams are unique. Even if your ultimate goal is to publish traditionally, WestBow Press can be your foot in the door. As a division of Thomas Nelson, the titles published by WestBow Press are actively monitored to identify those books that show promise and strength in the marketplace. In every author’s success story, there is a history and a beginning. With WestBow Press, you now have the opportunity to begin or advance your career as an author, share your story and start shaping your future.
Visit WestBow Press to get started today!
If you are interested in pursuing a traditional publishing relationship, you may consider submission of your manuscript proposal to
ChristianManuscriptSubmissions.com
where royalty publishers will have the opportunity to review your work.
How do I sell my book in the Women of Faith online store?
Women of Faith is a division of Thomas Nelson, Inc. For more than 200 years, Thomas Nelson has been a publisher, producer and distributor of Bibles and books emphasizing Christian themes. Our online store only carries Thomas Nelson products and selected items from our events.
How do I get my book featured in the Women of Faith Book Club?
The books featured in the Book Club are chosen by committee after careful consideration of the subject matter, quality of writing, and other criteria. We do not have any openings for additional books at this time.
I want to print my own shirts/products using the Women of Faith logo. Is that OK?
We appreciate that you want to personalize t-shirts for your group. However, our logo and the name “Women of Faith” are registered trademarks. Due to U.S. copyright law, we cannot permit others to use our logo without a license. However, prior to the event your group may
purchase any Women of Faith shirt from our online store,
which can be shipped to your home in time for everyone in your group to wear it to the event.
Can I make copies of the brochures/flyers to hand out?
Absolutely, feel free to make as many copies as you need.
Click here to visit the “Group Leader Resources” section for posters, flyers and group leader info for your city
.
- On the GPS home page,
gps.womenoffaith.com
, click on FIND A GROUP - Enter the group name in the Name/Keyword box and click SEARCH
- Click on the group name (underlined in blue) in the Search Results
- Click on JOIN GROUP or ENTER PASSWORD on the right (underlined in blue)
- Fill out your registration form and click save. You will receive email confirmation of your username/password. Once you are approved by your Group Leader you will receive an email confirming and you can then login to GPS and make payment for your ticket.
When I put in my username & password and press SUBMIT nothing happens. Or I will just see a banner that says “Success”, Why?
This generally has to do with your browser and internet security settings. We suggest you check your internet settings (javascript/spyware) or consider downloading an alternate browser.
How do I change my GPS username?
Please email
gps@thomasnelsonlive.com
and we would be happy to assist you.
How do I reset my GPS password?
Go to
gps.womenoffaith.com
click “forgot login/password”, enter the email address on file for your GPS registration, an email will be sent to you with a link to reset your password.
When I click on “forgot login/password” and enter my email address I receive a blank email. Why?
The email that you entered is different than the one we have on file in GPS. Email
gps@thomasnelsonlive.com
and we can manually update your email address.
How can I change my password?
Log in to GPS, then click RESET PASSWORD on the left of your screen.
What about my group members who don’t have a computer? Can they still pay on GPS?
As a Group Leader you can go to your MEMBERS tab, select ADD MEMBER and input their information and put in your own email. Then they are able to provide you with their credit card information for payment.
How do I make a payment on GPS?
Before you can make payment you must be approved by the Group Leader. You will receive an email automatically when your group leader has approved your registration in her group. Once you have been approved, login to GPS, click the Pay button.
How do I pay for more than one registration?
First, register that person in the group. After they are registered and approved, login with their username/password and click the Pay button.
How do I, the Group Leader, see who has paid for their registration?
After you log in, click on your group name, go to the Members tab, and you will see all members names and the status of their payments. (example: PAY (balance due) or Paid by check).
Why does GPS tell me to contact Women of Faith when I try to make a payment?
This indicates that the payment deadline has passed and you will need to make any remaining payments directly to Women of Faith at 888-49-FAITH
I know that a member paid but I don’t see it in GPS?
This generally means that your member called in directly to Women of Faith and made the payment over the phone instead of on GPS. If you need to verify this information please email us at
gps@thomasnelsonlive.com
.
Why are my complimentary registrations not showing in GPS?
Complimentary registrations will not show on GPS as there is no money attached to them. We do not want to cause confusion for any group members by allowing them to choose a complimentary registration instead of a paid registration.
What is the difference between a private and open group?
- An open group
allows potential members to search for the group and fill out the registration form without having to have a group password. - A private group
allows potential members to search for the group, but they must enter the group password before they are able to fill out the registration form.
How do I change my group name?
Email
gps@thomasnelsonlive.com
and indicate your current group name and the new group name you would like.
How do I update my profile information?
Login, click on MY PROFILE and Edit (blue menu on the left)
How do I remove a member from my group?
Go to the Member’s tab, click on the member’s name, click “Remove from Group” button. Note: Group Leaders only have the ability to remove members that have not made payment.
Several friends and I are volunteering together – will our seats be located together?
Each volunteer will have a seat in the arena; we can typically seat at least 4 people together.
Where will my seat be located?
We make every effort to provide excellent seats for our volunteers, but sometimes we are restricted by a variety of factors, such as building size, total attendance, production issues, etc. Your volunteer seat will most likely be located close to where you are volunteering.
When do I receive my complimentary tickets?
You will receive your complimentary ticket when you arrive.
I’m coming with others in my group; may I sit with my group?
If you registered with your group you will be able to sit with them.
May I sign up my friends to volunteer?
No. Each person must individually
apply to volunteer
. This ensures that they have read and understood their volunteer commitment and responsibilities and have agreed to them. But encourage your friends to register! Make it easy by emailing a friend the Web site address or print the Volunteer Registration Form for them. The form can be mailed or faxed to our office.
I can’t be there for the entire scheduled time, but most of it; may I still volunteer?
No. You must be available for the entire scheduled volunteer time.
Can I choose where (area of service) I volunteer?
You will be able to choose a position, just be aware that some positions fill up quickly. You will receive a confirmation email if you are confirmed on the team of your choice.
What about parking, hotel and travel expenses for volunteers?
You are responsible for any parking fees, hotel and travel expenses.
Do you need men volunteers?
Absolutely! The Arena Team and/or Box Mover Team are both perfect volunteer roles for men. The Box Mover position earns 2 free tickets while the Arena Team position also earns 2 free tickets . . . a great gift for men to give!
How old do you have to be to volunteer?
All volunteers must be at least 18 years of age.
What if I must cancel?
This is a commitment and we are counting on your participation. If you must cancel, please provide at least two weeks’ notice by phone or email. (In case of emergency, please contact us as soon as possible by phone or email). You may suggest a replacement for your position, however there is no guarantee that person will be accepted in your place. Individuals already on the volunteer waiting list will be given priority when volunteer positions become available.
May I bring a friend, child or family member with me while volunteering?
No. Guests may not accompany you to the event unless they are registered for the event themselves. If you have a friend interested in volunteering, please invite them to
apply for a volunteer position online
.
What if I have another question?
Please email
volunteers@thomasnelsonlive.com
and a Volunteer Coordinator will respond to your email.
How can I get a job at Women of Faith?
Visit our careers page
for information about current openings.
How can I work behind the scenes for the Women of Faith production team?
Our production team is comprised of independent contractors based out of Nashville, TN. For employment opportunities at Women of Faith, please
see our careers page.
I’d like to talk to someone about a corporate sponsorship.
Excellent!
Click here.
Can I donate money to Women of Faith? Is it tax-deductible?
Women of Faith is a for-profit company and as such cannot accept donations. Please visit our nonprofit partner,
World Vision
, for donation opportunities.
What denomination is Women of Faith?
Our mission is to encourage women and teens from all walks of life to grow in an understanding of God’s love and grace, faith and spiritual maturity through a relationship with Jesus Christ. All women are invited to attend, regardless of age, race, religious background, or lack of religious background. We are purposefully broad in welcoming every woman to our events, no matter where she is in her journey of faith. The gospel message is given at each event. We understand that denominational ties are important to many people. However, we’ve found that it’s best to focus on our common beliefs in Jesus and His saving grace rather than our differences.
Click here to read the Women of Faith Statement of Faith
.
How do I become a member? What are the benefits? How much does it cost?
We’re glad you asked! Please
visit the Connection page
for answers to these questions and more.
How do I receive the Connection discount?
The Connection discount code is changed around noon (CST) on the first business day of each month. It will be posted in the Connection blog
here
Remiders will be posted on the third and last week of the month.
I’m not receiving the weekly encouragement emails. What do I do?
Weekly Connection emails are now included in the
Women of Faith Daily
newsletter. You’ll see a preview of the exclusive content for Connection members and will be able to click on it to read the full article.
How do I register for Connection seating at an event?
You may register for preferred seating in the Connection section by calling Customer Service at
888-493-2484
.
How many people can sit in the Connection section with me?
Connection members may register for up to four seats in the Connection section (so that would be 3 friends plus you). Note: seating in this special section is limited and this offer is only available while supplies last.
Is special needs seating (sign language interpretation, wheelchair and companion seats, etc.) available in the Connection seating section?
Each venue has special needs seating available, however we cannot guarantee special needs seating will be available in the Connection section.
What format(s) are the free e-books?
We currently offer the FREE monthly Connection e-book selections in the two most widely used formats for e-readers: PRC (Kindle) and ePub (Nook, Sony, Kobo, Mac). However, both Kindle and Nook also offer free “apps” you can download to your computer or other mobile device for reading e-books in the above formats. Just click on
Barnes and Noble
or
Amazon
and follow the download instructions: You should then be able to download the free e-books to your computer in your chosen format.
How do I know which free e-book is available?
The free downloadable e-book will be announced each month in the Women of Faith Daily e-newsletter. That announcement will include a link to Connection members-only blog where you can download the book and start reading.
Are previous e-books still available once that month is over?
Once a new e-book has been uploaded for the current month the one from the previous month is no longer available as a free download.
I’m having trouble downloading the eBook for Connection members. What can I do download the e-book successfully?
We currently offer the FREE monthly Connection e-book selections in the two most widely used formats for e-readers: PRC (Kindle) and ePub (Nook, Sony, Kobo, Mac). Due to security and copyright concerns we are no longer able to offer the PDF format for our eBooks. However, both Kindle and Nook also offer a free “app” you can download to your computer for reading eBooks in the above format. Simply input the following into your browser, hit return and follow the download instructions:
Barnes and Noble
or
Amazon
. You should then be able to download the free eBooks to your computer in your chosen format. Attached are step by step instructions and information about another Adobe option which some have found to be helpful. If you have any additional questions please contact our Customer Service team at
888-493-2484
How can I remove myself from the e-mail distribution list?
Please contact our Customer Service team at
888-493-2484
so that they may update your account, removing your e-mail from our distribution list.
I’m not receiving emails from Women of Faith.
Tips to Ensure You Receive Emails from Women of Faith
With the various spam filters offered to users online, our emails to you may be blocked or delivered to spam folders, or displayed incorrectly. If you have spam protection with your email account, or an independent service protecting your email, you will need to check and maybe change your settings to make sure that our email will be delivered to you appropriately. See below for guidelines to some larger email service providers. If you need further assistance with this, we recommend contacting your ISP or Spam Filter provider directly for instructions.
AOL
In AOL Mail, click ‘Setting’, then select ‘Spam Controls’ on the left navigator and click Control From Whom I get Email. Select allow mail only from senders on ‘my custom sender list’. This will bring up a window for you to add senders of your choice. To be sure that you don’t miss any of our emails, add Women of Faith to your address book with the email address of
email@e.womenoffaith.com
. To do this type in
email@e.womenoffaith.com
and click on Add and then Save. Any email from Women of Faith should be delivered to you without delay.
EARTHLINK
Login at http://webmail.earthlink.net. Click on the “Known Spam Folder” link on the left side of the page. This folder collects any email that Earthlink automatically detects as spam and is deleted every 14 days. Be sure to check it often so that you do not miss any email from Women of Faith or any other sender. To check and adjust your spam settings click on the ‘Settings’ tab at the top of the page while you are in your Known Spam Folder. There are three levels of protection. If you are set at the highest setting, any email from an address not in your address book will automatically be delivered as spam into your spam folder. To be sure that you don’t miss any of our emails, add Women of Faith to your address book with the email address of
email@e.womenoffaith.com
. If you have trouble entering this, please contact Earthlink for assistance.
GMAIL
Login at http://www.gmail.com. Click ‘Spam’ along the left side of any Gmail page. This folder collects any email that Gmail automatically detects as spam. Be sure to check it often so that you do not miss any email from Women of Faith or any other sender.
Use Gmail’s ‘Not Spam’ button to unmark mail that’s been misclassified. Just open ‘Spam,’ check the box next to the message that isn’t spam, and click ‘Not Spam’ along the top. You’ll also see the ‘Not Spam’ button at the top of spam messages you’ve opened, so you can unmark messages from Conversation View, too. Unmarking messages moves them to your inbox.
HOTMAIL
Login at http://www.hotmail.com. Click on the “Junk” button on the left-hand side. This folder collects any email that Hotmail automatically detects as spam and deletes it after 7 days. Be sure to check it often so that you do not miss any email from Women of Faith or any other sender. To check and adjust your spam settings, click the ‘Options’ link on the upper right of any Hotmail page, then select ‘Safe and blocked senders’. To add Women of Faith to your safe list, select the ‘Safe Senders’ link then type
email@e.womenoffaith.com
in the text box, and hit “Add to list”.
YAHOO
Login at http://mail.yahoo.com/. Click on the ‘Bulk’ link on the left side of the page. This folder collects any email that Yahoo!’s SpamGuard automatically detects as spam and deletes it after 30 days. Be sure to check it often so that you do not miss any email from Women of Faith or any other sender.
MICROSOFT OUTLOOK 2003
To make sure all the images in the email appear correctly, add
email@e.womenoffaith.com
to your Safe Senders list. On the Tools menu, click ‘Options’, then click ‘Junk E-mail’. Select the “Safe Senders” tab and click ‘Add’. Type
email@e.womenoffaith.com
in the “Enter an e-mail address or Internet domain name to be added to the list” box, then click OK. To ensure wanted email arrives in your inbox, when you see it in the Bulk folder, click the “Not Spam” button at the top of the page. Alternatively, click the ‘Mail Options’ link top right of your inbox, then select ‘Filters’ in the central ‘Management’ section. Click the Add button and, on the next screen, name your filter ‘Women of Faith’ and type
email@e.womenoffaith.com
in the text box across from the words “From header:”. Finally select ‘Inbox’ from the ‘Choose Folder’ drop-down list, and hit the Add Filter button.
Where do I edit my subscription preferences?
Would you like to sign up for a weekly email or the daily email? Are you seeking to learn more about God’s Word through bible study? Do you want to stay updated about future events or offers? We have all of these options and more.
Go here
to manage your preferences and choose the type of emails you would like to receive from us.
Simulcast
What is a Women of Faith Simulcast?
Simulcasts offer Women of Faith an opportunity to expand the Women of Faith event experience that many of you experienced as ticket holders into venues and churches across the nation. There are cities across the world that will not have the opportunity to host a live Women of Faith event due to logistics and travel schedules of our speakers and guests. Simulcasts are an investment in the community at large and not an individual product. It is our hope that you, as a supporter/ attendee of past Women of Faith events would either (1) advocate on our behalf to your church, encouraging it to host the event or (2) find a church in your area that is already hosting and attend their event.
How do I host a Women of Faith Simulcast at my church?
Simulcasts are an easy way to bring the live experience to your church. All you really need is a high speed internet hook up and a large screen to display the event. You find more information and become a host site by visiting www.
incastevents.com
. They have representatives that will talk you through then entire process.
Why aren’t simulcast offered for individual purchase?
Simulcasts, like live events, are costly ventures with the customer care and equipment fees and personnel, an individual pricing option is not feasible. Also, simulcasts are an investment in the community at large and not an individual product. It is our hope that you, as a supporter/ attendee of past Women of Faith events would either (1) advocate on our behalf to your church, encouraging it to host the event or (2) find a church in your area that is already hosting and attend their event.
What is an “on-demand” simulcast?
On-demand simulcast are offered to churches that were unable to broadcast live due to scheduling conflicts. On-demand events are still considered simulcast events are not priced for individual purchase.
Each month we provide a free eBook to Connections members. These are members in our loyalty program which requires a yearly fee. Members get access to early registration, preferred seating, store discounts, and monthly eBook downloads and exclusive content from our speakers. Click here for more information about the Connections program.
In addition, we occasionally offer free eBooks for current or new eNewsletter subscribers. Our goal is to provide additional rewards for our subscribers as a thank you for staying connected with us!
How Do I Access My ebook Files?
eBooks are provided by our publishing partners at Thomas Nelson and Zondervan. To protect the investment for both the books published and the authors, the files are made available only through NetGalley.com at this time. This ensures that the books are not illegally copied. While we fully trust all of our members, digital copyright is an industry-wide problem that all publishers are facing.
When you are provided with an eBook offer, we will include a link to that specific book on NetGalley.com. (Make sure you copy and paste the link into your browser.) You simply need to login if you’re already a NetGalley member, or create a login name by filling out a few simple fields if you’re not already a NetGalley member. You will won’t need to fill out a profile. Once you click the link and login, you will be brought directly to the book page where the download options appear.
If you are new to NetGalley,fill out the required fields to create a free NetGalley account, and then check your email inbox for an authentication email to activate your account. NOTE: if you do not receive the authentication email, please contact NetGalley support so they can activate your account.
Be sure that you download Adobe Digital Editions (the program you’ll need to view the NetGalley) first – it’s quick and free: http://www.adobe.com/products/digitaleditions/
I Am Having Trouble Accessing Or Downloading The Ebook. Help!
NetGalley has provided a Knowledge Base filled with helpful information and answers to your most frequently-asked questions. Click here for tips in how to access and download your eBook.
Still having trouble accessing or downloading your eBook? Contact NetGalley’s customer support at support@netgalley.com
When you send your note, make sure to include that “I am a member of Zondervan’s & Thomas Nelson’s Women of Faith (WOF) online review program.” Also include the link you used to download the book so they know which one you are trying to access.
What Devices Can I Use to View The eBook?
You’ll have the option to download the eBook to your computer or read it on a variety of devices. You can find step-by-step instructions for each here.
In addition, click this link to see a list of all devices you can access the eBook along with step-by-step instructions. You can read a Protected (DRM) galley on your computer, Sony Reader, B&N’s Nook, Kobo Reader, or other device. You’ll need Adobe Digital Editions (free software). Here’s where to get it: http://www.adobe.com/products/digitaleditions/. Here’s what other devices are supported: http://www.adobe.com/products/digitaleditions/devices/ You can also read on your iPad or iPhone via the Bluefire Reader app. See full instructions here.
Send to Kindle. Send a NetGalley file to your Kindle device, using your @Kindle.com or @free.Kindle.com email address. Make sure to follow the instructions here.
The formatting of the file on my device is off, what do i do?
Formatting errors are really dependent on the formatting of the PDF – the fonts, margins, graphics, etc can all affect how it appears on an e-reader. If the formatting makes the file unreadable contact NetGalley support and they’ll take a look at it and let you know what they find.
Note: Most NetGalley files are pre-publication and the formatting is not the same as the finished, for-purchase, book will be.
When I download the title the file is blank!
If you find a blank title file—NetGalley will be happy to check into it for you. Just contact NetGalley support for help with the title and ISBN and they will reach out to the publisher.
